Return & Refund Policy

1. Returns and Exchanges:

  • Customers may initiate returns or exchanges within 3 days of receiving the product only if the product is defective or different items received.
  • To initiate a return or exchange, contact SalvorWorld’s customer support at (+91)98986 30196.

2. Eligibility for Returns:

  • Products must be in their original condition and packaging.
  • SalvorWorld reserves the right to refuse returns for products that show signs of use, damage, or tampering.

3. Return Process:

  • To initiate a return, customers must provide proof of purchase, order number, and details of the item being returned.
  • SalvorWorld will provide return shipping instructions upon approval of the return request.

4. Defective or Damaged Products:

  • If a product is received defective or damaged, customers must contact SalvorWorld within 3 days of receiving the order.
  • SalvorWorld will arrange for a replacement or refund for defective or damaged items.

5. Refund Process:

  • Refunds will be processed within 7-10 days of receiving the returned product.
  • The refund will be issued using the original payment method.

6. Restocking Fee:

  • SalvorWorld reserves the right to charge a restocking fee for returned items, especially if the product has been used or shows signs of wear.

7. Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to a defect or damage.
  • SalvorWorld may provide a prepaid shipping label for defective or damaged items.

8. Refusal of Returns:

  • SalvorWorld reserves the right to refuse returns that do not comply with the terms of this policy.
  • Returns received after the specified period may be subject to refusal.

9. Cancelling an Order:

  • Customers may cancel an order within 12 hours of placing it.
  • SalvorWorld reserves the right to refuse cancellation requests after this period.

10. Customer Support:

  • For inquiries, assistance, or concerns related to returns and refunds, customers can contact our customer support team at (+91)98986 30196.

11. Changes to Return & Refund Policy:

  • SalvorWorld reserves the right to modify this return and refund policy at any time. Customers are encouraged to review the policy periodically for updates.

12. Governing Law:

  • This return and refund policy is governed and limited to the laws of Jamnagar jurisdiction.

Effective Date: 21 December, 2023.

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